Shipments and returns

Packages are despatched after receipt of payment and are shipped via TNT/FedEx with tracking. Sometimes due to stock shortages and or busy periods this may take longer which we endeavour to avoid, we will notify you of this should this be the case.

We offer two delivery choices, subject to stock availability, order timings & busy periods, your order will be processed and despatched within the same day/next working day period, Monday - Friday. We are unable to offer refunds for late/missed deliveries if your order has been despatched within this period and we are unable to offer any refunds for late/missed deliveries which lie at fault with the carrier.

We advise you to group your items in one order, we cannot group two distinct orders placed separately, and delivery fees will apply to each of them. Boxes are amply sized and your items are well-protected. We can supply tracking information if requested.